PRIVACY POLICY

Legal Information

This Privacy Policy sets out the terms of collection, use, and disclosure of information (including personal information) that may be collected by IMI Mobile Private Limited (Pride Web Technologies Pvt Ltd or Us/We) from you at any time that you interact with Pride Web Technologies Pvt Ltd (Information), including when you visit this website (Site), when you purchase or use any of the services available on the Site (Services), or when you call our sales or support associates.

Unless contrary intention appears in the Terms of Service and any other Service Agreement, the Information collected/received by Pride Web Technologies Pvt Ltd from you shall be used and protected in accordance with the terms set out hereunder.

Use of Data

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What we collect

We may collect the following information:

  • Name and job title.
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

Account Set-Up

When selecting User names and passwords for Servetel accounts, you should choose words or characters that are not obvious. Likewise, you should always keep Personal Information such as account numbers, Usernames, passwords or similar information in a secure place and not share the information with others.

Data Retention

We retain your information as long as your account is active or as needed to provide you services or because we have an ongoing legitimate business need to do so. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We store your information as long as is necessary for the purpose for which we have collected it. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if it is possible (e.g. your personal information is stored for backup archives) then will securely store your personal information and isolate if from any further processing until the deletion/erasure is possible.